Help topics - Overview



Should you have any problems using the Community please read through the "Help topics" and FAQ's first.
If you questions are not answered here, then you can ask them via ourFeedback form.

Naturally we are pleased to receive criticism, ideas and wishes from you.




Main Help Topics


 What is »FC ONE«?

The new FC ONE Online Community has been created in cooperation with KOMM MIT Gesellschaft, which has been promoting the international youth football movement for 25 years. It also supports values such as fair play, team spirit, mutual respect and recognition even off the pitch.

At FC ONE all football enthusiasts can present themselves are players, coaches, referees or fans with their own profiles, a successes chronology, and photo albums, and discuss in blogs, groups and teams, communicate, find friends and set up an international network.

FC ONE is 100% free of charge – now and in future!


 What do I need to pay attention to, when registering?

If you would like to register the only thing that you need is a valid email address and be a minimum age of 12 years old. (There is more information about the age limit and about youth - as well as data protection in the Terms and Conditions and the Data privacy policy).

1. Enter a valid E-mail address (after sending off the registration we will send you an email with a confirmation link).

2. Think of a password (This should not be too obvious to others to guess, you should not pass it on to others and if necessary it should be noted down in a safe place. You can change the password later in your user settings.) 3. Define a profile type (You can add other profiles to the so-called main profile later, e.g. you can add a fan profile to a player profile. (see Multi-profile).

4. Enter your first name and your surname (you can decide whether only the first letter of your surname is visible to others. Please consider that you can only be found by your friends, when the details you give correspond to the truth).

5. Enter your date of birth and your sex.

6. Tell others where you come from (The details about which country you live in are an obligatory field, nationality, residence, and postcode should help others to find you more easily. You may also add to or change these details at a later date).

Register now


 What are the different types of profiles?

You will find exact details about the profile types and about the multiprofiles under Main Menu options Profile Types.


 How do I manage my profile?

After you have successfully logged in, the user navigation changes at the top righthand corner and the following fields appear »My Profile«, »Edit Profile«, »new messages« and »Log-out«.
Mein Profil

Under »My Profile« you consider how others see it.
Mein Profil

Under »Edit Profile« you enter the administration area of your profile - here you can change all settings in your profile.
Profil bearbeiten



 What are Multi-profiles?


If you are e.g. not only a player, but at the same time also a fan, then you can create a secondary (or a third, or a fourth etc..) As a football fan you can, e.g. add interesting details about yourself within your main profile here.


 What are ball points?


In the main menu you can find out about ball points and profile hits. Point systems


 What are PMs?


PMs (Private Messages) are text messages which members of »FC ONE« can send to each other, nevertheless only, when they are included in the friend or team list.


 What is the difference between the friend and the team list?


AT »FC ONE« you have two possibilities to manage your "contacts". One is the friend's list and the other is the team list. Even when the name of the team list indicates that only players of your own real team can be found here, it is of course up to you how you would like to differentiate between the two, so e.g. you can use the team list for your closest friends, your fan club for, etc....


 What are football chronologies?


The football chronology is a kind of mini-blog shown in your profile. Here you can describe your own career path as football player - from your first training up to your latest triumphs. This function is available under every type of profile, even in the multiprofiles.


 How can I upload photos?

At FC ONE you do not only have the possibility to upload your own profile photo but also photos of your personal triumphs. To do this you simply create a photo album and upload your photos.
The possibility to do this is in the Administration area (Edit profile):
Mein Profil

Please make sure that the photos you select are not too big (max 3 MB per photo), the ending of the file (jpg) must be written in small case and the file name must not contain any umlauts or special characters. And please remember: the content of the photos must not violate the terms of usage.


 What is »Team Friendship Online«?


Team Friendship Online is a pin board system, which you can use to exchange your club pennant with players from another club. The pennant will then be displayed in your profile.

1. Upload own pennant.

In your Administration under Menu options you will find under »My Football Network« the option »Edit own pennant«. Here you can upload the picture of your own pennant and describe it (e.g. your club name).

When uploading a new pennant please check that all pennants you have already swopped remain, and do not get exchanged for the new one.

2. Offering your pennant/ Accepting a pennant.

On the pin board you will find a button »Offer your pennant«. After clicking here a form will appear on which you can write a short text to the recipient. After sending it, the recipient receives a PM with your text and the possibility to accept or deny your pennant. When your pennant is accepted it appears on the recipient's pin board and where available their pennant on yours.

3. Manage your pennant.

In the administration area under the Main Option »My Football Network« you will find the Option »Edit pennant lists«. Here you can remove the pennant which has been given to you from your list.


 How do I delete my profile?


Should you no longer be interested in being a member of FC ONE, you can delete your profile in the administration area of Your Profile. The main profile and all secondary profiles will be deleted as well as photos and your blogs. Please note that groups created by you will not be deleted, however you can appoint a new administrator, otherwise a voting will follow amongst the other members. Should your wish to leave FC ONE be due to disagreements with other users, we ask you to inform us about the misbehaviour of other users (e.g. via the »Report User« button in the profiles.


 What are Groups / Blogs / Team Groups?

In Groups you can discuss diverse topics e.g. you can found a fan club for your club, find other members sharing the same interests and much more. You can found your own group or join an already existing group.

In blogs you can write about topics which interest you and which are interesting for others e.g. »My Life for my Club«. Other FC ONE members can comment on your article, when you allow this function in your blog settings.

The contents of the team groups are only visible for authorised members of these groups. For this reason team groups are very suitable for »Cabinets« to discuss strategies, internal club news etc.. In addition to the function of a normal group there is also a Noticeboard function.


 How do I create Groups / Blogs / Team Groups?

After you have successfully logged in, you can create a group, a blog or a team group via the Main Navigation option in »Groups« in the Menu »Found a Group or Blog«. Then you can set up your group under Group options, upload your own group picture and start to create your first topics.


 How do I manage a Group?

On the start page of your group under Group picture you will find a link »Group Options«.
You can make the following changes here:

– Upload Own Group picture.

– In the member's list you can delete users from your own group, if they should break the rules.

The Menu Option Settings

– Here you can change the description of a group, change or determine the group language (Language in which all conversations should be conducted).
Under the Search function the keywords entered are not visible to anyone, nevertheless your group can be found under these keywords in the group search by others.

– Status
1) Open Group: Anyone can register themselves in your group, create new topics or reply to current topics.

2) Write after authorisation
2.1) Authorisation only according to these reasons:
Only you determine who is allowed to write in your group.
2.2) Authorisation via the founder and moderator:
When there are many requests it can be helpful to you as the group founder, when you can authorise moderators nominated by you as well as users who would like to be in your group.

The Menu Option Manage Moderators

Appoint moderators from other group members. They can delete and answer articles of other users and help you to maintain order.
You can withdraw the rights of a moderator at any time.

The Menu Option Ban List

Ban users from your group who have not abided by the rules. You can reverse this process later.

The Menu Option Users waiting for authorisation
(Appears only with groups which are not open.)

Here you can edit the requests of users who would like to join your group.


 How do I manage a blog?

text follows!


 How do I manage a team group?

text kommt noch :-)


 What is the noticeboard / Shoutbox?

The »Noticeboard« is a special feature of the team groups. As founder of the group you can put messages in the administration area of the noticeboard, which can be seen by registered group members.

With the »Shoutbox« all group members have the possibility to put short messages on the »Noticeboard«. These always appear under the messages of the group's founder. The shoutbox can be deleted, activated and deactivated by the group founder.





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